Finch, the self-care app, provides a subscription service called Finch Plus. Many users appreciate the app’s focus on mental well-being. However, sometimes circumstances change. This guide focuses on simplifying the process of account management, specifically, how to cancel Finch Plus. You’ll learn to navigate the Finch app’s settings to disable recurring payments. Follow these instructions carefully.
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How to Cancel Finch Plus: Your Easy Step-by-Step Guide
This guide will walk you through the process of canceling your Finch Plus subscription. We’ll make it as straightforward as possible.
Understanding Your Finch Plus Subscription
Before we jump into the cancellation process, it’s good to have a clear understanding of what a Finch Plus subscription entails.
What is Finch Plus?
Finch Plus is the premium subscription offering from the Finch self-care app. It unlocks additional features and benefits beyond the free version.
Why Cancel Finch Plus?
People cancel Finch Plus for various reasons:
- No longer finding the app useful.
- Switching to alternative self-care apps.
- Wanting to save money.
- Not fully utilizing the Plus features.
Step-by-Step Cancellation Guide
Here’s the main process. Please note that cancellation steps may vary slightly depending on how you initially subscribed (e.g., through the App Store, Google Play Store). We will cover both methods below.
Cancelling Through the Apple App Store (iOS)
This method applies if you subscribed to Finch Plus through your iPhone or iPad using your Apple ID.
- Open the Settings app: Find the Settings app on your iPhone or iPad home screen and tap to open it.
- Tap your name/Apple ID: At the top of the Settings app, you’ll see your name and Apple ID. Tap it.
- Go to "Subscriptions": Look for the "Subscriptions" option and tap on it. It might take a moment for your subscriptions to load.
- Find Finch: Scroll through your list of active and inactive subscriptions until you locate "Finch: Self Care Pet".
- Tap "Cancel Subscription": Tap on the Finch subscription. You should see a "Cancel Subscription" button (or a similar option). Tap it.
- Confirm Cancellation: You will likely be prompted to confirm your cancellation. Follow the on-screen instructions to complete the process.
Cancelling Through the Google Play Store (Android)
This method applies if you subscribed to Finch Plus through your Android device using your Google account.
- Open the Google Play Store app: Locate the Google Play Store app on your Android device and tap to open it.
- Tap your profile icon: At the top right corner of the Play Store, you’ll see your profile icon. Tap it.
- Go to "Payments & subscriptions": A menu will appear. Select "Payments & subscriptions".
- Select "Subscriptions": In the Payments & subscriptions menu, choose "Subscriptions".
- Find Finch: Locate "Finch: Self Care Pet" in your list of subscriptions.
- Tap "Cancel subscription": Tap on the Finch subscription. You will then see a "Cancel subscription" button. Tap on it.
- Follow the Cancellation Flow: The Google Play Store will guide you through the cancellation process, which may include selecting a reason for cancellation. Follow the on-screen prompts.
- Confirm the Cancellation: Once you’ve selected your reason for cancellation and followed the prompts, you’ll need to confirm the cancellation.
What Happens After Cancellation?
- Access Until Expiration: You will typically retain access to Finch Plus features until the end of your current billing cycle.
- Downgrade to Free Version: After your billing cycle ends, your account will automatically revert to the free version of Finch.
- Re-subscribing: You can always re-subscribe to Finch Plus in the future if you change your mind.
Troubleshooting Common Issues
Here are some common issues people encounter when cancelling Finch Plus and how to resolve them:
- Subscription Not Listed: If you can’t find Finch in your subscriptions list, double-check that you’re logged into the correct Apple ID or Google account that you used to subscribe. Also, make sure the subscription isn’t already canceled.
- Cancellation Button Missing: If you don’t see a "Cancel Subscription" button, it could be that the subscription has already been canceled, or you subscribed through a different method.
- Still Being Charged: If you continue to be charged after cancelling, contact Apple or Google support to investigate the issue. Gather any relevant transaction IDs or subscription details to help them assist you.
- Subscription Managed Elsewhere: You might see a message like "This subscription is managed elsewhere." This usually means you are trying to cancel from the wrong account or platform. If this is the case, identify the platform where you subscribed and follow the appropriate cancellation steps.
FAQs: Cancelling Finch Plus
Here are some frequently asked questions about cancelling your Finch Plus subscription. We’ve made it simple!
Can I get a refund if I cancel Finch Plus?
Whether you receive a refund for cancelling Finch Plus depends on the specific terms of your subscription and when you cancel. Generally, refunds are not provided for the remaining time on a monthly subscription if you cancel mid-cycle. Check Finch’s terms of service or contact their support for details about your specific situation.
Where exactly do I find my subscription settings to cancel?
You can typically find your subscription settings for Finch Plus within the Finch app itself. Look for a "Settings," "Account," or "Subscription" section, usually accessible from your profile icon or a menu in the app. From there, you should see an option to manage or cancel your Finch Plus subscription.
What happens to my Finch when I cancel Finch Plus?
Cancelling Finch Plus doesn’t affect your virtual pet. Your Finch will remain accessible. However, you’ll lose access to the premium features exclusive to Finch Plus, like certain wardrobe items, extra quests, and other perks.
Is there an easier way to cancel Finch Plus than going through the app?
Unfortunately, directly cancelling through the Finch app is the standard method. While some third-party app subscription managers might work, they’re not always reliable. For the most straightforward way to cancel Finch Plus, it’s best to use the Finch app’s subscription settings as outlined in our guide.
And that’s all there is to it! Hopefully, this guide helped you figure out how to cancel Finch Plus without any hassle. If you have any questions, feel free to check out the rest of our resources. Good luck!